+1 (702) 208-9111
support@authorstask.com

REFUND POLICY

Effective Date: January 6, 2025

At AuthorsTask, we strive to provide exceptional service to our authors. Our refund policy is designed to be fair and transparent for all our services.

Summary of Refund Terms

  • No refund after ISBN/LLCN assignment or once marketing begins
  • 50% refund for requests made 11-15 days after purchase
  • Full refund for requests made within 10 days of purchase

Publishing Packages

Before ISBN or LLCN Assignment:

0-10

0-10 calendar days after purchase:

Full refund of the total purchase price, including any applicable taxes.

11-15

11-15 calendar days after purchase:

50% refund of the total purchase price, including any applicable taxes.

15+

More than 15 calendar days after purchase:

No refund (after ISBN or LLCN assignment).

After ISBN or LLCN Assignment:

No refund will be issued once an ISBN or LLCN is assigned.

Marketing Packages

Before Marketing Begins:

0-10

0-10 calendar days after purchase:

Full refund of the total purchase price, including any applicable taxes.

11-15

11-15 calendar days after purchase:

50% refund of the total purchase price, including any applicable taxes.

15+

More than 15 calendar days after purchase:

No refund (after marketing services begin).

After Marketing Services Begin:

No refund will be issued once marketing services have started.

How to Request a Refund

To request a refund, please contact our customer service team at support@authorstask.com or call us at +1 (702) 208-9111. Please include your order number and the reason for your refund request.

Processing Time

Refund requests are typically processed within 5-7 business days. Once approved, it may take an additional 5-10 business days for the refund to appear in your account, depending on your payment method and financial institution.

Questions?

If you have any questions about our refund policy, please contact us:

AuthorsTask, LLC

Email: support@authorstask.com

Phone: +1 (702) 208-9111

Address: 5940 S. Rainbow Boulevard, Las Vegas, NV 89118

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