Refund and Returns Policy

This Refund and Returns Policy is incorporated into and forms part of the Terms of Service. By purchasing from this website, you agree to the terms set forth below. This policy applies to all physical goods and service-based offerings, including publishing and marketing packages.

1. Definitions

"Services" refers to publishing services, marketing services, and any other digital or consulting services offered. "Goods" refers to physical products shipped to customers. "Service initiation" refers to the commencement of any operational work including setup, processing, campaign creation, or third-party submission. "Service completion" refers to the point at which deliverables have been issued, submitted, or irreversibly processed.

2. Refund Policy Overview

Refund eligibility depends on the type of purchase, service status, and time elapsed since purchase. Refunds are not guaranteed unless expressly stated in this policy and are subject to verification of eligibility conditions.

3. Goods (Physical Products) Returns

3.1 Return Window

Customers may request cancellation or return of eligible goods within thirty (30) calendar days from the date of delivery. Delivery is defined as the date the customer or a designated third party (other than the carrier) takes possession of the goods.

3.2 Return Request Requirement

To initiate a return, the customer must submit a clear written request to: support@authorstask.com

3.3 Return Conditions

• Goods must be returned within 30 calendar days of receipt

• Goods must be unused and in original packaging

• Goods must not fall under non-returnable categories listed below

3.4 Non-Returnable Goods

• Custom-made or personalized goods

• Perishable or rapidly deteriorating goods

• Sealed goods unsealed after delivery for hygiene or health reasons

• Goods inseparably mixed with other items after delivery

3.5 Shipping Responsibility

Customers are responsible for all return shipping costs and risks. We recommend insured and trackable shipping. We are not responsible for lost or damaged return shipments.

Return address:
5940 S Rainbow Blvd, Las Vegas, NV 89118, United States

3.6 Refund Processing for Goods

Approved refunds are processed within thirty (30) calendar days after receipt and verification of returned goods. Refunds are issued using the original payment method. No processing fees are charged for eligible refunds.

3.7 Gift Purchases

If marked as a gift and shipped directly to the recipient, a gift credit may be issued upon approval of the return. Otherwise, refunds are issued to the original purchaser.

4. Publishing Services Refund Policy

4.1 Eligibility Windows

• 0–10 days: Eligible for 100% refund if no irreversible publishing action has occurred

• 11–15 days: Eligible for 50% refund

• After 15 days or ISBN/LCCN assignment: No refund available

4.2 Service Completion Rule

Publishing services are considered initiated or completed when an ISBN (International Standard Book Number), LCCN (Library of Congress Control Number), or equivalent publishing action has been assigned, submitted, or processed. Once initiated or completed, the service is non-refundable.

5. Marketing Services Refund Policy

5.1 Eligibility Windows

• 0–10 days: Eligible for 100% refund if no marketing work has commenced

• 11–15 days: Eligible for 50% refund

• After 15 days or service initiation: No refund available

5.2 Service Initiation Definition

Marketing service initiation includes any of the following: campaign setup, strategy development, research execution, platform configuration, or active deployment of marketing assets.

6. Refund Exceptions and Discretion

Refunds outside defined eligibility periods may be granted at our sole discretion on a case-by-case basis. Such decisions are final and do not create precedent.

7. Chargebacks and Payment Disputes

Unauthorized chargebacks or payment disputes initiated without prior contact with support may result in:

• Suspension of services

• Account and transaction review

• Submission of supporting documentation to payment processors

We reserve the right to dispute invalid chargebacks and recover related costs where legally permitted.

8. Fraud, Abuse, and Misuse

Refund requests found to be fraudulent, abusive, or in violation of this policy may be denied. We reserve the right to restrict or terminate access to services in such cases.

9. Contact Information

All refund requests must be submitted to:
Email: support@authorstask.com

10. Compliance and Integration with Terms of Service

This Refund and Returns Policy is legally integrated into the Terms of Service. In the event of any conflict between this policy and marketing statements, the Terms of Service and this Refund Policy shall govern.